The Business Impact of IT Managed Services

As we become increasingly dependent on electronic devices, maintaining an efficient and effective IT infrastructure has never been more important. IT-managed service providers (IT MSPs) help you create a strategy to reduce the tech difficulties many business owners and managers face.

From daily operations to keeping data safe from cyber threats, IT MSPs offer you an advantage in increased profitability and business performance.

Table of Contents:

1. How IT Managed Services Improve Business Efficiency
2. Case Studies of Businesses Thriving with IT Managed Services
3. The ROI of IT Managed Services
4. IT Managed Services For Remote Workforces

How IT Managed Services Improve Business Efficiency

IT MSPs give you a full 360 approach to boosting your operational productivity and efficiency through technology-based solutions and optimizing your tech usage while reducing technical burdens. Let’s look at how IT MSP boosts your business:

• Proactive Maintenance & Monitoring: IT MSPs are proactive when it comes to maintaining and monitoring your IT architecture. They deal with technical issues before they become disruptions. By continuously monitoring your infrastructure, you can ensure your IT systems stay online and anticipate issues promptly to reduce the chances of downtime.
• Advanced Security Measures: By implementing strict cybersecurity measures, IT MSPs provide you with the best practices to protect your operations from cyber threats and vulnerabilities. This is done through proactive updates, threat detection and response, compliance audits, and much more.
• Cost-Effective Resource Allocation: IT MSPs optimize your IT expenditure through a monthly fixed cost, with no surprise charges. It covers updates, maintenance, support, and security that give businesses increased control over their expenses on IT staff, training, and infrastructure.

For a more in-depth read on the benefits of IT MSPs, read our introduction to managed IT services.

Case Studies of Businesses Thriving with IT Managed Services:

We’re proud of the positive impact that our services have had on businesses of all sizes. From the streamlining of operations to improving security and performance, our managed IT services and solutions have helped businesses across Canada, USA and Mexico succeed in various industries.

Small Business Success Stories

For smaller businesses, our managed IT services have provided a solid starting point for growth. Through solutions such as hybrid cloud and fully managed IT services and remote and on-site support, we help businesses boost their productivity and gain a competitive advantage. With our help, small businesses have been able to concentrate more on their core business functions and less on IT issues.

Mid Sized Enterprise Transformation

We have helped medium-sized businesses such as Transportation Infrastructure Firm and Gincor Werx transform their businesses through IT solutions to ensure scalable and secure IT setups. As a result, these businesses have drastically reduced their downtime and improved their overall business continuity posture.

Large Corporation Overhaul

For our larger clients, such as MSI Corp, we were able to take their business to the next level through managed infrastructures, business continuity, and networking services to enable scalable and secure IT environments. We were able to give them a significant competitive edge by optimizing and futureproofing their IT operations.

The ROI of IT Managed Services

Investing in managed IT services can give you substantial gains, whether financial or operational. To better understand your ROI, we first differentiate between indirect and direct ROI.

Direct ROI

IT managed services impacting direct ROIs include reduced downtime and reduced business expenses from improved uptime and minimized operational costs due to optimized system management and consolidated in-house IT teams. By streamlining business processes and improving business continuity, you can calculate direct ROI through metrics like improved uptime and reduced labor costs.

Indirect ROI

Better productivity, security, and improved business agility are examples of indirect ROI. These factors all have a positive effect on long-term savings and growth potential. Customer satisfaction and employee engagement are also examples of indirect ROI as well.

Long-term financial benefits:

Investing in managed IT services enables you to start optimizing your IT expenditure over time. With predictable monthly costs, businesses save on unexpected expenses and invest their limited resources more efficiently. For example, you can accelerate innovation by increasing your access to the latest technologies and knowledge, contributing towards your growth and market adaptability.

ROI in Different Business Scenarios

Managed IT offers your business scalable solutions that help you rapidly grow your business. For startups, the ROI might be rapid deployment without significant investment in infrastructure and expertise. Growing businesses may gain the agility and scalability brought by recurring services. Lastly, larger enterprises can find value in the improved security posture and meeting compliance measures needed for large operations.

To learn more about how to measure the performance of your MSP, read Blazeclan’s article on the Top 10 Managed Services KPIs You Should Be Measuring to learn more about the important KPIs.

IT Managed Services for Remote Workforces

Whether or not you like it, remote work is here to stay. As the shift towards remote work becomes more prevalent, IT MSPs take center stage for managing distributed teams. Businesses with remote teams rely on MSPs to provide their teams with improved security, reliability, and availability of the tools they need to stay productive. Managed services ensure that your IT infrastructure is evolving as your business does to save on security breaches and compliance requirements.

Supporting a Remote Team

IT MSPs reinforce your IT infrastructure so your employees can create connections and collaborate effectively even if they are not in the office. If you work with a remote team, you should ensure that you have all the tools you need and that everyone knows how to work with them. IT MSPs provide you with secure connections for communications, productivity, and collaboration tools so that your employees can access whatever they need without the headaches involved with working away from each other.

Security Compliance for Remote Employees

In remote settings, protecting sensitive data and meeting compliance requirements become a bit more challenging. From access management to endpoint security and IT audits, an IT MSP will establish the infrastructure, policies, procedures, processes, and anything else you need to protect company data and keep staff safe from cyber threats and vulnerabilities.

Boosting Productivity in Remote Work Environments

Tracking activity is not how you boost business productivity in remote work environments. Instead, you need to set clear expectations and a good strategy, check-in, and use productivity tools. An IT MSP will boost productivity by ensuring your team has what they need whenever and wherever possible. It’s about creating a seamless virtual office environment and using automation that allows employees to focus on priorities and reduce the risk of burnout.

Read 20 Tips for Mastering the Art of Remote Work Management to learn more about IT services for remote teams.

Ready to unlock your business potential?

Contact us today and discover how a free IT audit or assessment can set the foundation for your organization’s success.