Your Feedback Helps Improve Accessibility at DNSnetworks
At DNSnetworks, we are committed to ensuring that our services are accessible to everyone. We strive to comply with the CRTC's requests and meet Level AA WCAG standards. This web page outlines our efforts to improve accessibility and provides information on how to provide feedback on our accessibility initiatives.
Accessibility Feedback Process
We value your feedback and encourage you to share your thoughts on our accessibility efforts. We have implemented a feedback process that complies with the CRTC's requests and is easily understandable.
Ways to Provide Feedback
You can call us at 1.866.720.7162 to provide your feedback.
You can send us an email at [email protected] with your feedback.
You can fill out our online feedback form to share your thoughts on our accessibility initiatives.
We understand that some individuals may prefer to provide feedback anonymously. Our phone, email, and online feedback form channels allow for anonymous feedback.
Designated Accessibility Contact
We have designated a person responsible for receiving and addressing accessibility feedback. Their contact information is as follows:
Name: Kevin Conroy
Title: Vice President
Email: [email protected]
Acknowledging Receipt of Feedback
We will acknowledge receipt of any non-anonymous feedback within 3 business days. We appreciate your input and will use it to improve our accessibility initiatives.
Confidentiality of Personal Information
We respect your privacy and will ensure that your personal information remains confidential unless you provide consent for its disclosure. Your personal information will only be used for the purpose of addressing your accessibility feedback.
We aim to comply with Level AA WCAG standards in order to provide an accessible experience for all users. Our ongoing efforts include:
Ensuring that our website is navigable using a keyboard
Providing alternative text for images
Ensuring sufficient color contrast for text and backgrounds
Providing captions and transcripts for multimedia content
Implementing a consistent and logical structure for our website