
Higher Value-Added Service Offering
Being that we as a company manage, own and support all our own services, as well as innovate proprietary applications, our gross margins are in excess of 30-40%.
Survival is adapting to change.
Success is embracing it.
Worldwide IT spending is expected to increase 4% annually through 2022, and a great way to invest alongside this growth without taking direct technology risk is to invest in Managed Service Providers. Since 2017, DNSnetworks has a proven 20% revenue growth year over year, proving that we are making the right decisions when it comes to investments, and business development strategies.
Being that we as a company manage, own and support all our own services, as well as innovate proprietary applications, our gross margins are in excess of 30-40%.
One of the benefits in the MSP space is the tendency for service providers to retain clients. In addition, DNSnetworks clients are lifelong business partners in most cases. We estimate around 90% of our customers have been with us since their onboarding process.
Technology is part of all industries, and the need for a technology partner to support it is also recognized as a need. The beauty of MSPs is that we are considered an essential service, therefore our target market is not focused on just one. Investors will find MSPs more attractive due to the healthy mix of industries served, allow for great growth potential.
MSPs in general have one of the most tangible benefit being that they can capture more recurring revenue over any other industry. Investors will be very interested to know that more than 40% of our revenue is collected from recurring services.
For the same reasons that investors like recurring revenues, there also like contracts. These are common in the MSP industry as they in stow confidence in the business relationship. We estimate around 60% of our revenue is secured through contracts over 1-2 years in length.
The biggest benefit is the speed of response and the remote connection to employees pc to repair the problem, no wait time for technician to come in to office as most repairs are done remotely.
- Philippe Courchesne
Archdiocese of Ottawa
The single biggest benefit of moving to DNS is their Availability – never have to wait long to get issues resolved! Love their system of helpdesk!
- Cathy Stone
Canadian Parents for French
The single biggest benefit of moving to DNS is Fast and reliable service, questions are always answered within less than 24h – I’ve only ever had to wait a couple of minutes, to be honest!
- Lea Albrecht
Grain Growers of Canada
The successful exploitation of new ideas is crucial to DNSnetworks as new disruptive technologies emerge and the number of competitors increases, staying ahead of the curve is an exciting challenge. As a service-oriented business, we can also recognize opportunities where those might not. The top 4 differentiators between us and our competition are as follows:
As DNSnetworks relentlessly accelerates the pace of change, we must continue to leverage every opportunity to increase efficiency, reduce costs, and improve productivity.
Automation is the way of the present as well as the future.